If you’re based in the USA, when you login to your BitFinex.com account you will see this message right away.
“Bitfinext is terminating it’s relationship with US individual customers
US Individual customers must cease trading and funding activity, close any open trading positions, return any reserved funding you may have, and withdrawal all of your balances from the platform as expeditiously as possible.
For verified individual U.S. customers, we have already disabled deposit pages and financing from being submitted. After a short grace period to allow for withdrawing your funds, all services will be blocked for US individual accounts. For more information, see the announcement post and the following Knowledge Base articles“.
This is a follow up from their last post August 11, 2017 Service Changes for US Customers. Now, we know the result of this change.
Several factors have gone into this decision:
- While we have been able to normalize banking for some corporate customers and individuals in certain jurisdictions, compliant banking solutions for U.S. individuals remain elusive. We have been slowly and selectively inviting users in particular jurisdictions who meet set criteria to start using banking channels that have come online. This process is ongoing.
- A surprisingly small percentage of our revenues come from verified U.S. individual accounts while a dramatically outsized portion of our resources goes into servicing the needs of U.S. individuals, including support, legal and regulatory.
- We anticipate the regulatory landscape to become even more challenging in the future.
- Bitfinex is not based in the United States. Exchanges based in the U.S. are better positioned to properly service retail U.S. customers.
The last day to withdraw is November 9, 2017. If you haven’t withdrawn your cryptocurrency, you need to get in touch with their customer support for assistance.